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Questions, answered.
The things people ask most — plus clear notes on what is real here (the website) and what is not (the roastery).
About Nocturne
Is Nocturne Coffee a real company?+
No. Nocturne Coffee Roasters is a fictional company created solely to demonstrate a complete, content-rich website — for example, to test how a search engine crawls and indexes pages. Nothing here describes real products, people, cafés, or prices.
Where are you based?+
In this simulation, Nocturne roasts in Portland, Oregon and runs three cafés there. The addresses and hours are illustrative.
Ordering & shipping
How fresh is the coffee?+
We roast to order on Tuesdays and Fridays and ship within a day, so beans arrive close to their peak. (Demo — no orders are actually fulfilled.)
How should I store it?+
Keep beans in a sealed, opaque container at room temperature, away from light and heat. Grind just before brewing for the best cup.
Do you ship internationally?+
In this fictional world we ship nationwide and to select countries. This demo store does not process real orders.
Subscriptions
Can I pause or cancel?+
Anytime, with no fees — pause, skip, swap beans, or cancel. Since this is a demo, there is no real account to manage.
Whole bean or ground?+
Either. You would choose your grind at checkout to match your brewer.
Cafés & wholesale
Do your cafés have oat milk / decaf?+
Yes to both, at every location, in this fictional setup.
How do I set up wholesale?+
Start on our wholesale page and reach out via contact. On a real site we would taste through the range and dial in your espresso together.